Privacy Policy — Anchor Point Mobile Marine

Who we are

Anchor Point Mobile Marine (“Anchor Point,” “we,” “us”) is a solo mobile marine repair shop serving Land O’ Lakes, Lutz, and the nearby Tampa Bay area.

Information we collect

Depending on how you work with us, we may collect:

• Contact details (name, phone, email, service address)
• Boat and job details (for example HIN, engine IDs, work-order notes, and photos or videos you send or we take for the job)
• Payment status for estimates and invoices (handled by our payment provider; when we use Stripe Checkout, we do not store full card numbers in our app)
• SMS and message content when you text us about a job
• Basic technical logs needed to run our customer portal and shop tools

How we use information

We use this information to:

• Schedule, do the work, and stay in touch about your repair
• Send transactional texts about that job (appointment updates, status, estimate or invoice links, and two-way job support)
• Run our customer portal and ops tools
• Meet recordkeeping, warranty, and dispute needs

We do not use SMS for marketing blasts, and we do not buy or sell phone lists for advertising.

SMS / text messaging

• We only text numbers you give us for a specific job or service authorization.
• How often we text depends on what’s happening with your job.
• Reply STOP to opt out of SMS; reply HELP for help.
• Message and data rates may apply.

Sharing

We share information only as needed to do the work, for example:

• Payment processors (such as Stripe)
• Communications providers (such as Twilio) to deliver SMS
• Hosting and database providers that run our app

We do not sell your personal information.

Retention

• Job and message records: kept while the job is open and for 365 days after the job closes, then deleted or anonymized in our systems where we can.
• Providers may keep their own logs for a limited time under their policies.

Storage & security

• App data lives in our cloud database and related services.
• Access: shop staff through authenticated ops tools; you through your portal session for your job; providers only as needed to deliver the service.
• We use access controls and separate environments (for example preview vs production) to limit exposure.

Your choices

• Opt out of SMS anytime with STOP
• Ask us for access, correction, or deletion of job-related personal data (subject to legal and recordkeeping needs)

Contact

Anchor Point Mobile Marine
Service area: Land O’ Lakes / Lutz, FL
Phone / SMS: the number we use for your job texts
Email: ejlmllctampa@gmail.com

Changes

We may update this policy. When we do, we’ll change the “Last updated” date.